Effective date: September 26, 2026
This Privacy Policy explains how VORIO Tech (“VORIO”, “we”, “us”), operated by Chongqing Nuo Jiuzhou Technology Co., Ltd., collects and uses information when you visit https://voriotech.com (the “Website”) or contact us.
The Website is intended for businesses — distributors, pet-care operators and other trade buyers. It does not sell products online and is not directed to children.
1. Information we collect
Information you send us. When you submit a quote or catalog request, we collect the details you enter: your name, company, country or region, work email, WhatsApp or phone number (optional), business type, product interest, expected volume, your message, and your consent to be contacted. We also receive the content of emails or WhatsApp messages you send us.
Information collected automatically. We use Google Analytics 4 to understand how visitors use the Website — for example pages viewed, approximate location (country/city), device and browser type, and how you arrived at the Website. Google Analytics uses cookies and similar technologies. We do not use this information to identify you personally.
Technical data. Our hosting provider and WordPress record standard technical information (such as IP address and request time) to operate and secure the Website and to prevent spam submissions.
2. How we use information
- To respond to your enquiry and send the quotes, catalogs or product information you ask for.
- To discuss and carry out business cooperation, orders, shipping and after-sales support.
- To understand Website usage and improve our content.
- To protect the Website against spam, abuse and security threats.
- To meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not send automated marketing emails in response to form submissions. We contact you only about your enquiry or an existing business relationship.
3. Who we share information with
We share information only with service providers that help us run the Website and our business, under their own privacy and security terms:
- Namecheap (website hosting and business email);
- Google (Google Analytics);
- logistics, payment and inspection partners, only when needed to complete an order you place with us.
We may also disclose information if required by law or to protect our rights.
4. International transfers
We are based in China, and our service providers may store or process data in the United States, China or other countries. By contacting us, you understand that your information may be transferred to and processed in these countries.
5. How long we keep information
We keep enquiry information for as long as needed to respond and to maintain our business relationship, and for up to 24 months after our last contact if no business relationship results, unless a longer period is required by law. Google Analytics data is retained according to our Google Analytics settings.
6. Your choices and rights
You may ask us to access, correct or delete your personal information, or to stop contacting you, by emailing sales@voriotech.com. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google’s browser add-on (https://tools.google.com/dlpage/gaoptout).
7. Security
We use reasonable technical and organisational measures to protect your information, including HTTPS encryption and restricted access to our systems. No method of transmission or storage is completely secure.
8. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
9. Contact
Chongqing Nuo Jiuzhou Technology Co., Ltd. (VORIO Tech)
Email: sales@voriotech.com